RMA (Return Material Authorization)
Return Material Authorization Process If a Simply NUC Customer Support Technician has determined that your device requires service, repair, or replacement, you will be provided (or you can directly request) a Return Material Authorization (RMA). In ...
Intel NUC Environmental Specs
To review the latest environmental specifications for the Intel NUC products, please click the link below: Intel NUC Environmental Specs
General Questions: Can we use a wireless keyboard & mouse with the AirServer? You can use any USB keyboard or mouse, including wireless, so long as it connects to the device via USB. Is there a GUI with which I can configure the AirServer? There is a ...
Windows License Key Not Activated
Windows License Key is not activated on my Simply NUC Unit Make sure the NUC unit is connected to a stable internet connection and activate the Windows License Key found on the underside of the Product. Example: A Windows License Key consists of a ...
Initial RMA Testing Processes
Initial RMA Testing Processes There are several testing processes run on every device when it is received for repair to our facility. We use a series of targeted programs to run these various tests. Some of the tests we run outside of the operating ...
Customer Support Services
Customer Support Services If you are experiencing technical challenges with your Simply NUC system, or decide to return the system under our 30-day guarantee, Simply NUC offers four direct support channels, available Monday through Friday from 7AM to ...